main hospital building at night


Hospital Receives Stellar Accreditation Results


The onsite survey occurred at the end of September where a team of four surveyors observed the care being provided to the patients, talked to staff, patients and their families and reviewed charts, policies and processes. Of the 2169 quality criteria that were applicable to CCH’s environment, there were only 15 that were unmet which means a 99.3% compliance rate.

In addition to the standards criteria, there are 29 Required Organizational Practices that have to be met at all levels and in multiple departments. These are verified during the onsite survey with tests for compliance completed throughout several areas of the hospital. All 29 of these were met, along with each test for compliance. “I would like to acknowledge the hard work and dedication made by staff and physicians on a continuous basis to provide exceptional care, always. Congratulations on this well-deserved achievement,” expresses Jeanette Despatie, President and CEO of Cornwall Hospital. “CCH is committed to continually improving our services. That’s why we voluntarily participate in accreditation with Accreditation Canada, to learn what we are doing well, and where we can improve." Dr. Lorne Scharf, Chief of Staff, added, “the medical staff of CCH are proud of our collaboration, teamwork and culture. We are focused on making patient care exceptional, and we are pleased that Accreditation Canada agrees that we have!” 

Accreditation Canada is a not-for-profit organization that is dedicated to working with patients, policy makers and the public to improve the quality of health and social services. More than 7,000 sites in Canada and around the world have been accredited through Accreditation Canada, leading to safer, quality health care for those who matter most; patients and their families.