main hospital building at night

Contact Us / Feedback

Cornwall Community Hospital
840 McConnell Avenue
Cornwall, Ontario K6H 5S5
Telephone: (613) 938-4240
Fax: (613) 930-4502

General inquiries

For general inquiries and questions, please call the hospital or contact Cornwall Community Hospital (CCH) is pleased to provide further information on our services; however, please note that CCH does not provide medical or clinical advice over phone, email, or social media. For any medical concern, please see your doctor or go to your nearest Emergency Department. Please do not send personal information by e-mail. 

Media inquiries

For media inquiries, please contact our Communications Coordinator.

Feedback, complaints and/or problems you want resolved

Whether you have a complaint, a suggestion, or a compliment, we would like to hear your feedback! As a first step, you may wish to speak with your care providers directly or take the matter up with the manager of the unit or the attending physician. Please click here to learn more about Patient Safety and Relations at Cornwall Hospital and how you can contact a manager directly to share your feedback. If you don’t feel satisfied after this, please feel free to complete the feedback form below.


Hearing from patients and families is the best way to improve the services we provide and your matter will receive our most courteous and respectful attention at the earliest possible time. The issues you bring to our attention don’t get “filed away” – we work with physicians and senior members of management in order to improve your experience at CCH. We’ll work towards change wherever possible and reasonable and our goal is to improve safety and quality of care. All feedback form submissions are responded to within 3 to 5 business days from being received.

Please note that it is important that we hear from you through official channels, which includes the feedback form below, to ensure your feedback can be appropriately investigated and follow-up can be conducted.

Notice with Respect to the Collection of Personal Information (Freedom of Information and Protection of Privacy Act)

The personal information requested on this form is collected in accordance with the Public Hospitals Act, Section 7. The information provided will not be used for any purposes other than those stated upon this form unless you provide your consent. Should you have any questions concerning your personal information please contact the Freedom of Information Coordinator at 613 938-4240 extension 2262.

Feedback Form


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