Emergency Department

Cornwall Community Hospital’s Emergency Department provides 24-hour access to care for people whose health concerns require immediate attention.

In a medical emergency, call 9-1-1 or go to the nearest Emergency Department.


Location and Parking

The Emergency Department is located at 840 McConnell Avenue, Cornwall, ON.

The entrance is on the north side of the building, directly across from the Community Addiction and Mental Health Centre. Get directions here.

Paid parking is available for a maximum of $7.00 per 24 hours.


Hours of Operation 

The Emergency Department is open 24 hours a day, 365 days a year.

Doctors and clinical staff are always on site to provide care.


What to Expect When You Arrive

When you arrive, you will be assessed by a triage nurse who will review your symptoms and determine how urgently you need care.

Please be prepared with your health card, a list of medications and allergies, and emergency contact information.


Wait Times

The Emergency Department does not operate on a first-come, first-served basis.

Every patient who registers will be seen by a doctor, but wait times vary depending on the urgency of their symptoms, as determined through triage. Life-threatening or severe conditions are always prioritized.

Patients arriving by ambulance are also triaged; arrival by ambulance does not guarantee being seen before others.

Please be prepared to wait depending on the urgency of your condition. If your symptoms change or worsen while waiting, notify the triage nurse.


During Your Visit

Depending on your condition, the doctor may recommend additional tests such as blood work or imaging to help diagnose and treat you.

If tests are required, your visit may take longer, so please be prepared to spend extra time in the hospital.


Can Someone Stay with Me?

You may have one person with you during your visit.


Going Home

Before leaving the Emergency Department, you may receive treatments, medications, or equipment. Some items may not be covered by OHIP and may require payment.

You will receive clear discharge instructions for care at home, including medications and follow-up. Please ask questions if anything is unclear.

If you are unable to leave by your assigned discharge time, you may be asked to wait in the waiting area so your treatment space can be used for another patient.


Additional Support Services

Remotely connect with a registered nurse anytime for free, secure, and confidential health advice. Visit health811.ontario.ca or call 8-1-1.

The following services are also available through the Emergency Department at CCH:
  • Assault and Sexual Abuse Program
  • Mental Health Crisis Team
  • Community Withdrawal Management Services
  • First-Dose Suboxone Service

Privacy and Respect

To protect the privacy of patients, staff, and physicians, photography and audio or video recording are not permitted anywhere in the hospital.

The hospital is a place of respect for employees, patients, clients, and visitors. Bullying, verbal aggression, hate speech, discrimination, and any threats or acts of violence toward staff, patients, or visitors will not be tolerated.