To book an appointment for visiting, please call 613-938-4240 ext. 4778 between 8:00 a.m. – 4:00 p.m. An appointment is REQUIRED.
To keep everyone who works or comes to the hospital safe, we
need to restrict visitors during the Covid-19 pandemic. Several factors are
considered when determining the level of visitation restriction. We have 3 levels of restriction: low, moderate, and full.
How does CCH determine levels of visitor restriction?
Why do hospitals like CCH restrict visitation?
Who can visit at CCH?
Who is an “Essential Care Partner / Visitor”
Department Specific Information:
Emergency Department: Due to space restrictions in the emergency department and the need to ensure physical distancing due to COVID-19, the ED is not allowing patients to have family/caregivers or visitors accompany them into the ED waiting room and department.
Exceptions are the following:
Critical Care Unit (CCU): Only 1 Care Partner is designated for this department. Determined case by case. Hours typically between 12 pm and 8 pm. Please call ext:2260 to request visitation.
Women and Children’s Health: 1 partner/person accompanying the labouring mom. No in and out privileges; meal tray with be provided for both mom and accompanying person.
Using Your Own Device: With visiting restrictions in effect, we encourage families to reach out to their loved ones who are staying at the hospital, by using their own device for a virtual visit.
Using a CCH device: If your loved one at the hospital does not have access to a device like a tablet or a smartphone, Cornwall Hospital can help by lending a hospital-owned tablet to facilitate a virtual visit!
What you need for a Virtual Family Visit:• A valid email address• A computer/tablet or phone with a camera and microphone• The Zoom App
A request to set up a virtual visit can be made by emailing firstname.lastname@example.org or by calling 613-938-4240 ext: 4740 and is available between the hours of 8h00 and 16h00 7 days a week. Information like the patient’s room number/name and time of the desired visit are helpful details to include when communicating.
Patient and Family Advisory Committee
Mental Health Crisis Line: 1-866-996-0991 (16 years and up)