Cornwall Community Hospital (CCH) will be introducing a
digital platform called SeamlessMD to help patients prepare for their surgical
procedure and recover faster afterwards.
SeamlessMD at CCH will guide patients from pre-surgery
preparation through post-surgery recovery with personalized education, to-do
lists, progress-tracking and remote patient monitoring. Patients will be able to
access SeamlessMD on any smartphone, tablet, and/or computer, and can also
choose to share their SeamlessMD profile with caregivers.
SeamlessMD is also used by a variety of other healthcare
providers and hospitals throughout Canada and the United States.
“Planning ahead and being prepared can help ensure you have
a successful procedure and heal faster with a smooth recovery,” explains Dr.
Chris Raynor, orthopedic surgeon at CCH, who worked on the hospital’s
implementation of SeamlessMD. “Following surgery, patients can be sent into
what feels like a black hole with limited support for recovery at home, and no
way to track health status to intervene sooner for signs of complications,” he
But with SeamlessMD, surgical patients will be able to take better
control of their preparation and recovery journeys, by referencing
self-management tools and having the ability to troubleshoot any potential side
effects from home.
Patients will also have the ability to connect with someone
on their care team using a messaging feature built into the app.
Although traditional engagement tools such as printout
information sheets will remain available for those who want them, moving to
SeamlessMD increases overall convenience for patients and enhances the patient
engagement experience. SeamlessMD will be offered in both English and French.
“It is important that we provide patients with as many
resources as possible so they can best understand their surgery and how they
can prepare and recover. This can help them feel less anxious, more engaged,
prepared and connected to their care team, and should reduce emergency
department visits, length of hospital stays and readmissions,” emphasizes Dr.
SeamlessMD’s platform is also being offered as part of a
larger effort to improve patient-inspired care and operational excellence
through innovation at CCH, and is an example of how our hospital continues to
push boundaries and offer new innovative services.
Another recent example of this would be the MyChart Patient
Portal. Introduced last year, MyChart allows CCH patients to view and share
their electronic health records, clinical documentation and test results, and
keep track of medical conditions, medications, and set reminders for
appointments and annual screenings using a smartphone, tablet and/or computer.
You can register for MyChart today at www.cornwallhospital.ca/en/MyChartReg.
CCH will be going live with SeamlessMD for hip and knee
replacement patients early this year, with support for additional procedures
being added soon afterwards.
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Cornwall Community Hospital is located on the traditional lands of the Akwesasne Mohawks and their ancestors. We are forever grateful to those who had been on these lands before us and through their stewardship and connection to the land, have made it what it is now. Read our full Land Acknowledgement here.
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